Community Resources

The Minnesota Department of Commerce, which provides consumers with protections and enforces insurance laws for the State of Minnesota, offers Minnesotans guidance on steps to take when filing an insurance claim after storms damage their home, business or other property.

Click the button below to go to the online Disaster Information Center.

1. Contact your insurance company immediately.
2. Wait for the company’s adjuster before you or anyone starts working to remove or repair or replace property.
3. Inventory your damage.
4. Take notes of who you talk with and what they say from your insurance company, adjusters or repair services. Note dates, names and contact information.
5. Avoid scammers or high-pressure sales tactics if you are contacted by someone you don’t know, such as salespeople going door-to-door in areas hit by storms. 

If you have questions, complaints or problems with your insurance company, contact the Minnesota Department of Commerce Consumer Services Center: 

• By phone: 651-539-1600 or 800-657-3602
• By email: consumer.protection@state.mn.us.

You can submit complaint online or call Commerce’s Consumer Services Center.

Click below to view the full Department of Commerce Disaster Response Guide.